Privacy Policy

Last updated: April 2026

1. Introduction

SecneurX Technologies Pvt. Ltd. ("SecneurX", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.secneurx.com or submit a demo request or enquiry through our contact forms.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information — name, work email address, phone number, and company name provided when you submit a demo request or contact form.
• Usage data — pages visited, time spent, referring URLs, and browser/device information collected through analytics tools (if you consent to cookies).
• Communications — content of messages or enquiries you send to us.

3. How We Use Your Information

We use the information we collect to:

• Respond to your demo requests and product enquiries
• Schedule product demonstrations and sales consultations
• Send relevant product updates and security advisories (with your consent)
• Improve our website and understand how visitors use it
• Comply with applicable legal obligations

We do not sell, trade, or rent your personal information to third parties.

4. Legal Basis for Processing (GDPR)

For visitors in the European Economic Area, we process your personal data under the following legal bases:

• Consent — where you have given clear consent (e.g. cookie acceptance, newsletter opt-in)
• Legitimate interests — responding to enquiries and improving our services
• Contract — where processing is necessary to fulfil a service agreement

5. Data Storage and Security

Contact form submissions are processed through AWS API Gateway and AWS Lambda, and email notifications are delivered via AWS Simple Email Service (SES). Data is hosted on AWS infrastructure in the ap-south-1 (Mumbai) region.

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy, or as required by applicable law. Demo request data is retained for up to 24 months for follow-up purposes, after which it is deleted.

7. Cookies

Our website uses cookies to remember your preferences and, with your consent, to collect analytics data. You can accept or decline non-essential cookies via the banner displayed on your first visit.

• Essential cookies — required for the site to function (e.g. cookie preference storage)
• Analytics cookies — collected only with your explicit consent

You can also control cookies through your browser settings at any time.

8. Third-Party Services

Our website may use the following third-party services:

• Google Fonts — font delivery; subject to Google's Privacy Policy
• AWS (Amazon Web Services) — form processing and email delivery; subject to AWS's Privacy Notice
• Google Analytics — website analytics (only if you accept cookies)

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at info@secneurx.com.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when the policy was last revised. Continued use of the site after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

SecneurX Technologies Pvt. Ltd.
Email: info@secneurx.com
India